Every business case for a technical solution looks something like this:

We will save the business money by streamlining process/reducing costs/reducing headcount/driving efficiencies/realising business benefit [delete as appropriate.] This will be achieved by the delivery of a integrated system based on [insert the technology of choice.]

Benefits of £xxxxx will be returned to the business.

So in the the current climate of cost cutting and emphasising profitable sections of the business, why aren’t businesses investing like mad in collaborative technologies such SharePoint, Notes, WebSphere etc? Either the business is short sighted or the business case was less than genuine…